Wayne Schmidt talks with Greg Tuckwell one of the directors of Poole Group talks about:

  • Removing data processing from the local office
  • New revenue streams
  • Focus on re-engineering clients businesses
  • Ability to streamline processes
  • Ability for staff to focus on higher value work
  • Highly paid staff doing less basic admin type roles
  • Lower write offs
  • How zerobooks.com was part of the solution